Shipping Policy

Thank you for visiting and shopping at Reset Diet!

Shipment Processing Time

All orders are processed within 3 business days of receipt. Orders are not processed or shipped from Friday, 4PM EST through Sunday, or on holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

*Free shipping on orders of $100 or more.

Overnight delivery is available for orders with delivery addresses within the United States.

Shipment Confirmation and Order Tracking

You will receive a shipment confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.

Damages

Reset Diet is not liable for any products damaged or lost while in transit. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

Unfortunately, we currently do not ship outside the US.

Incorrect Shipping Addresses and Refused Delivery

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

Reset Diet will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.